Privacy Policy

Miami Comfort Group LLC ("MCG", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website miamicomfort.group and use our services.

Real estate services are provided by Elisabet Sierra Bermejo, a licensed real estate sales associate with Avanti Way Realty, LLC (License #SL3535387).

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our website. Google Analytics uses cookies and similar tracking technologies to collect information about your use of our site.

Data Collected by Google Analytics

Google Analytics may collect the following types of information:

• Pages you visit on our website
• Time spent on each page
• How you arrived at our site (referral source)
• Device type, browser type, and operating system
• Approximate geographic location (city/region level)
• IP address (anonymized)

Purpose and Legal Basis

We use this data to analyze website traffic, improve user experience, and optimize our content and services. Our legal basis for processing this data is our legitimate interest in understanding and improving our website performance.

Third-Party Access

Google Analytics data is processed by Google in accordance with Google's Privacy Policy. Google may use this data in aggregate form for its own purposes. For more information, visit Google's Privacy Policy.

When you submit a contact form, consultation request, or newsletter subscription on our website, we collect the following personal information:

• Name: To address you personally in our communications
• Email address: To respond to your inquiries and send requested information
• Phone number: To contact you regarding your real estate needs (when provided)
• Message content: To understand your specific questions, needs, or investment goals
• Investment interest: To provide relevant information about our services

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and consultation requests
• Provide information about our real estate consulting services
• Schedule appointments and consultations
• Send newsletters and updates (only if you have subscribed)
• Improve our services and customer experience

Data Storage and Security

Form submissions are processed through secure third-party services (Readdy.ai). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Miami Comfort Group does not sell, rent, or share your personal information with third parties for commercial purposes.

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, form processors), under strict confidentiality agreements
• Legal Compliance: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new owner
• With Your Consent: When you explicitly authorize us to share your information

We do not engage in data brokering, and we do not allow third parties to collect personal information from our website for their own marketing purposes.

You have the right to control how your information is collected and used. Here's how you can exercise your opt-out rights:

Opt-Out of Google Analytics Tracking

You can prevent Google Analytics from tracking your activity by:

• Browser Settings: Most web browsers allow you to block or delete cookies through your browser settings. Consult your browser's help documentation for instructions.
• Google Analytics Opt-Out Browser Add-On: Install the official Google Analytics Opt-Out Browser Add-on, which prevents your data from being used by Google Analytics across all websites.

Opt-Out of Marketing Communications

If you have subscribed to our newsletter or marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email we send you.

Request Deletion of Your Personal Data

You have the right to request that we delete any personal information we have collected from you through contact forms or other means. To exercise this right, please contact us at hello@miamicomfort.group with the subject line "Data Deletion Request."

We will respond to your request within 30 days and delete your information unless we are required to retain it for legal or legitimate business purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.